"This Administration, like others before us, will promote, support, and defend democracy. We will relinquish neither the word nor the idea to those who have used it too narrowly, or to justify unwise policies. We stand for democracy not because we want other countries to be like us, but because we want all people to enjoy the consistent protection of the rights that are naturally theirs, whether they were born in Tallahassee or Tehran. Democracy has proven the best political system for making human rights a human reality over the long term."
Saturday, February 13, 2010
Cold War
"This Administration, like others before us, will promote, support, and defend democracy. We will relinquish neither the word nor the idea to those who have used it too narrowly, or to justify unwise policies. We stand for democracy not because we want other countries to be like us, but because we want all people to enjoy the consistent protection of the rights that are naturally theirs, whether they were born in Tallahassee or Tehran. Democracy has proven the best political system for making human rights a human reality over the long term."
Sunday, September 20, 2009
I'm shocked, shocked to find an I category at U of I
While all the details may have been known by only few, tens of university employees must have known that politically connected applicants were given special treatment. This includes president, chancellor, provost, most if not all deans, associate deans and their administrative assistants, and many employees in the admission office. Hundreds of university employees would have had good reasons to believe that some applicants, in particular, applicants connected to influential donors, received special treatment. This includes development officers and unit heads that are involved in development (I include myself, as former department head). The reaction of faculty when the Chicago Tribune came out with its scoop seems to indicate that few were surprised to find out that politically connected applicants got preferential treatment. Our president told us that this is business as usual that happens on any campus, before becoming shocked, shocked that such things happened here; his early reaction was much more believable than his later one. So the answer is, yes, we are hypocrites. Is this bad?
Some hypocrisy is necessary for the good functioning of any society. Machiavelli, the great father of political sciences, taught us that "every one admits how praiseworthy it is in a prince to keep faith, and to live with integrity and not with craft. Nevertheless our experience has been that those princes who have done great things have held good faith of little account, and have known how to circumvent the intellect of men by craft, and in the end have overcome those who have relied on their word." Even if we reject Machiavelli's precepts as too cynical, we are likely to agree, as most ethicists do, that deception is ethical in some cases. Every US President, every political leader and every top executive will, at times, justly resort to deception and will perform actions they believe are beneficial, but are better kept secret.
There are obvious risks to such a behavior. Machiavelli warns us that "in a well-ordered republic it should never be necessary to resort to extra-constitutional measures; for although they may for the time be beneficial, yet the precedent is pernicious, for if the practice is once established of disregarding the laws for good objects, they will in a little while be disregarded under that pretext for evil purposes."
This risk did not materialize in our case: Nobody accused White or Herman to have personally benefited from the scandal. It seems that the I list was handled carefully, in what people believed was the best interest of the University. However, there is another risk to such covert behavior; namely the risk of being discovered. By this I do not mean the personal risk to the person that disregarded the rules; but the damage done to society when such disregard is found out. Hypocrisy is necessary, because we have to believe in institutions even while knowing, in the back of our mind, that they are not perfect. When the contradiction between principles and reality is exposed, we suffer from a cognitive dissonance; our respect for the institution and our willingness to identify with it are diminished. This holds true in our case. The damage from accepting a hundred or so students that are less qualified is quite minimal, and, arguably, an acceptable price to pay in order ensure continued support to the University from corrupt but influential politicians. But the damage done to the University once this behavior became public is quite significant.
When hypocrisy is exposed, proper order and trust in institutions is restored by finding a scapegoat. In the old days, all the sins of the people of Israel were cast once a year on a scapegoat. The scapegoat was sent to the wilderness, carrying all the sins of the people; the community was thus purified, and life returned to normal. In modern times, a community purifies itself by casting its sins on a leader; the leader takes the blame and go; he resigns for the good of the institution, or is fired if he does not resign. This does not necessarily mean that the leader is guilty and should be punished. Being a leader means taking the blame even if you are not at fault, because taking the blame and leaving will benefit the institution.
I applaud White for his resignation. Not because White did wrong: his actions might have been wrong, but it is hard to judge given the limited available information; but because, once these actions became a public scandal their leadership was weakened; and the institution is weakened until a scapegoat is sent to the wilderness. A resignation may be a personal tragedy for a leader that did his best. But it is a necessity for the intitution.
Saturday, August 1, 2009
Privacy and Trust: Google's Achilles' Heel?
This issue is portrayed as one of privacy invasion: My email or my Internet searches are private and Google should not poke its nose in my private information. I would argue, however, that the problem is less one of privacy, and more one of trust.
There is a lot of "private" information that we are willing to trust in foreign hands. My wife knows a lot about my private life. My physician has a lot of intimate information about me. A hurried executive may have her secretary read all her email at work. I trust my cellphone or my laptop to carry a lot of private information.
"Privacy" is a relatively modern concept: Neither the kings of France, woken up by a bevy of people assisting them in their morning toilet, nor his subjects living a dozen to a room had much privacy. But both kings and serfs were sharing their private life with people they knew and trusted. We now share an increasing amount of information without being aware of it, with companies we may not trust. Companies such as Google must create the missing trust, or else they will face increasing obstacles getting to the information they need.
The core issue then, for us and Google, is why do we trust our most significant others, our physician, and our cellphone, but not a Google cloud?
This is a question best answered by anthropologists rather than law or technology experts. Some possible answers come to mind.
1. First rule: Don't break in. We trust our cellphone because it is ours, in our hand. Hence the profound sense of violation when Amazon removes a book from our Kindle: We discovered that Amazon had the keys to our Kindle. Same as the feeling we would have discovering that the person we bought a house from kept the keys to the house. We want to hold (or believe we hold) the keys to our devices.
2. Second rule: Don't spy. We have no problems with people seeing us in a public place, or hearing what we say if we speak loudly in a public place (although courtesy requires they pretend they do not hear us when we do not address them). We have a problem with a hidden camera taking our picture without us being aware of this, or a hidden microphone recording us. A hidden surveillance camera at the entry of a public building violates our privacy; a human-like robot with a camera in place of eyes does not violate our privacy anymore that a guardian at the entrance of that building would.
Access to our information should be obvious and conspicuous. Thus, when I type a search in Google Search, I expect my typed search to be available to Google. When I follow one of the returned links, I do not necessarily expect this information to be available to Google. Logically, I may be aware that Google collects information on followed clicks. Psychologically, I feel that I am now contacting another entity -- I do not need Google to make the introductions.
Having an privacy policy with a lot of fine print is not the answer to this requirement. At any point in time it should be obvious what entity is capturing my information.
3. Third rule: Don't gossip. Each piece of information we receive from a friend in a conversation has implicit sharing rules. If my friend tells me of his marital trouble, this is not to be shared with anybody. If he tells me he is getting married, then this can be shared with all our mutual friends, but not with companies in the wedding industry. If he tells me he is interested in a new job, I may tell potential recruiters, but not his current boss. In other words, we deduce what is the circle of people my friend wants the information to reach and act accordingly, as his agent. When the implication is not obvious, I may ask my friend; or, he may explicitly restrict the "gossip circle" ("Please don't tell xx", "Please keep this confidential"). Leaking information beyond this circle is a breach of trust.
Most companies today are like a gossip that can be always trusted to share information we provide him with all his social circle: Very consistent and reliable, but not a good partner for intimate conversation. We need reliably enforced context and content dependent gossiping rules that are based on a simple principle: When we share information we got from a person, we act as his agent: We should share the information he provided only if this is to his advantage.
4. Fourth rule: Be trustful. I share information with people I trust. The trust may be build on long term relations of reciprocity, such as I have with my spouse and my friends, or a physician I visit regularly. Trust may be build on social, ethical and legal rules: I trust physicians or lawyers, in general, to follow the ethical and legal rules governing their professions. Trust is not a rational attitude, it is a primordial feeling that is essential to social life.
Trust is slowly gained and easily lost. Companies that depend on the trust of their customers (e.g., banks) carefully cultivate their trustworthiness and invest significant efforts to avoid breaches of trust and handle expeditiously any problem that may occur. One way this is done is by having a clear human face that represents the institution and that can convince its customers that he or she cares about them.
While technology can help prevent breaches of trust, trust is not a technical problem. It is a problem of attitude and perception.
The business model of Google is that Google provides to us useful services, and in exchange, we provide Google with access to some private information. Google makes money by aggregating and monetizing information provided by its many customers. The model works because of our collective trust. We know, at some logical level, that Google reads our emails and tracks our web accesses. But this intrusion is sufficiently light-handed for us to be willing to "suspend our disbelief". A few missteps could easily change our attitudes and significantly hurt the business model of Google. I can image people feeling revulsion at the idea that some company reads their email or tracks their clicks -- not trusting anymore the company's handling and use of this information.
Is a geeky company such as Google capable of handing the "touchy-feeling" issue of trust? Can its young, geeky founders be the human face of a trusted company that cares about its customers, not the environment?
Tuesday, July 14, 2009
The final chapter in LEADERS OF THE PACK is a provocative essay by David Schultz titled, "Why No More Giants on the Supreme Court: The Personalities and the Times." Schultz asserts that two characteristics make a justice great: 1) "creat[ing] a new paradigm for him or herself, the Court, or the law," and 2) the ability to "persuade others, on the Court, in government, and in society to adopt a particular perspective on the law" (p.264). He cites John Marshall, Joseph Story, Oliver Wendell Holmes, Louis Brandeis, Benjamin Cardozo, Hugo Black, Earl Warren, and William Brennan, as examples of justices who succeeded in this regard.
Schultz then evaluates the current justices against these two characteristics and concludes that none of them have the potential for greatness. He suggests three primary reasons for this. First, they are serving "at a time when there is a diminished expectation of stated desire for them and the Court to engage in major jurisprudence or legal thinking" (p.270). Second, the post-Bork confirmation process has contributed to the selection of justices who are "confirmable," not because of their intellectual ability. Schultz writes, "This is not to imply that these justices are idiots, but instead to suggest that an important reason for their being on the Court is that they were deemed acceptable and that they would be worthy delegates for the president who nominated them" (p.271). The third factor is that legal education in the post-World War II era is more technically focused than oriented to the liberal arts. Schultz sums up his pessimism about the future in the first paragraph of his conclusion: "There are no giants on the Supreme Court today and the prospect is that for the foreseeable future that will remain true. Many structural and ideological forces are at work that make it difficult for a new giant to emerge, or for any of the current justices to rise to that level" (p.273).
Great Supreme Court judges are judicial activists. The supreme court will not have great judges as long as judicial activism is a pejorative. But the country badly needs great Supreme Court Judges.
